Netcall acquires Leicester-based Jadu in deal worth up to £19.2m

Listed tech firm Netcall has expanded with the acquisition of digital experience platform provider Jadu Holdings in a deal worth up to £19.2m.

Jadu Holdings, based in Leicester, provides an accessibility-first digital experience platform combining web content management, forms and payments, case management and AI-enabled multilingual search. The platform is used by public-sector and higher education organisations across the UK, North America and Australia to support compliant and inclusive digital services.

Jadu serves about 120 customers, including Birmingham City Council, Liverpool City Council, Wasatch County Government in Utah, and Carnegie Mellon University in Pennsylvania. The company employs more than 80 staff.

James Ormondroyd, chief executive of Netcall, said: “We’re unifying automation and customer engagement with an accessibility-first digital experience layer that complements our low-code capabilities in one platform. This brings the digital front-end together with AI-driven workflows in a single solution that helps organisations deliver better services faster.

“The acquisition lifts our UK council coverage to more than half and adds more than 25 US public-sector customers through an established partner channel, creating clear cross-sell routes. With circa 90 per cent of Jadu’s ARR from cloud services and identified cost efficiencies, we expect the acquisition to be accretive to adjusted EPS this financial year, and to add to our growing base of recurring revenues.”

Canaccord Genuity is acting as nominated adviser to Netcall, and is also acting as broker alongside Singer Capital Markets.

Image credit: Netcall