Boatman Admin Services, a Caine, Wiltshire-based virtual assistant business, started by entrepreneur and director Emma Boatman from her kitchen table, has reported a 146 per cent increase in turnover.
Today, Boatman manages a team of trusted associates, mentors other virtual assistants (VAs), and has assisted over 160 UK businesses by giving them back the time required for success. This month, the Wiltshire firm marks its tenth anniversary.
Boatman Admin also introduced Online Business Manager (OBM) services for clients, providing management-level support and helping to eliminate operational bottlenecks.
Emma Boatman commented: “When you give five hours to a VA, you’re getting five hours back yourself. For strategy, growth, or the headspace it takes to run a business (or even to just live life!) Our clients know that’s an investment, not an expense. Being a VA goes well beyond just having a laptop – there’s process, structure, insurance and onboarding. Growing to a team of trusted associates has been invaluable – as Steve Jobs says, ‘great things in business are never done by one person. They’re done by a team of people’”.
The company maintains long-term client relationships, with the founding client, Swindon Will Writing, remaining on the books a decade later.
Boatman concluded: “One of our clients’ own customers assumed I was an employee. To me, that’s the gold standard, blending in so seamlessly we’re part of the fabric.”
Image source: Boatman Admin Services
