Hampshire’s Onecom, a specialist in business communications technology and cloud communications, has announced the successful acquisition of Bath-based Gradwell Communications. This marks Onecom’s thirteenth acquisition since 2020.
Gradwell Communications is a cloud technology company known for delivering cloud communications services to thousands of businesses. Its solution portfolio includes its own hosted voice system (Wave) and SIP network, as well as unified communications solutions leveraging 3CX and Microsoft Teams, alongside connectivity services. This acquisition provides Onecom with additional capabilities through Gradwell’s expert direct and channel teams, extends its geographic reach with new offices in Bath and Leeds, and adds a well-established customer base.
The acquisition is expected to bring numerous strategic benefits and opportunities for customers.
Darren Ridge, CEO of Onecom Group, explains: “The acquisition of Gradwell Communications is highly complementary to our ongoing expansion and diversification strategy. Both organisations share strongly aligned values and cultures, with an obsession for delivering simply brilliant customer experiences and providing solutions that deliver real benefits and demonstrable, outcome-based value to our customers. Gradwell’s reputation for delivering exceptional communication and hosted voice solutions, and customer service aligns perfectly with our ethos and strong customer-centric approach.
“The pedigree of the team, coupled with their excellent customer base, makes this acquisition a logical step for Onecom in scaling up its capability and fortifying its diversified market presence. The inclusion of Gradwell into the Onecom family extends our service offerings to our direct customers and through Onecom Partners and underpins our commitment to deliver comprehensive communication solutions across the UK. We are delighted to welcome the Gradwell team into the Onecom Group.”
Jamie Ward, CEO of Gradwell, said: “We’re incredibly proud of everything we’ve built at Gradwell, and joining forces with Onecom marks an exciting new chapter. From our very first conversations, it was clear that our cultures are closely aligned – both businesses are driven by innovation, a commitment to excellence, and a shared belief in putting the customer at the heart of everything we do. This acquisition creates new opportunities to deliver even greater value and service to our customers, and we’re looking forward to what we can achieve together.”
Founded in 2002 and headquartered in Whiteley, Hampshire, Onecom employs over 700 people in offices across the UK. Its strategic partners include Vodafone, Zoom, Gamma, Five9, Microsoft, Google, HPE Aruba, and ThreatDown. Onecom is backed by leading private equity firm LDC, which fuels the Hampshire-based business’s ambitious growth strategy.
Image source: Pixabay
